There is no doubt I am a Costco person. Raised on it, in fact. With a family of 6, three of those being teenage boys, Costco was like heaven for my parents. I love the value of the items they offer. It is always more product for less money or a better product for the same price of a lesser value product at a different store. Their return policy is the best!
Case and point.
Back in (let's say 2003, you will find out how bad I am with time... shortly) we bought a washer and dryer from Costco. Great deal. I believe it was $350.Within two years the washer broke. Probably right at the two year mark. We took the washer back and Costco gave us a full refund. They had a slightly different model for $450 so we bought that. After reading the reviews on both models, they may have been the worst washers ever.
Last week that washer bit the burrito. Finished! I had been wanting a new one but really didn't want to fork out the money for one. My mom came by and said she talked to someone from Costco who told her to just bring it back. I asked if she was sure they would take it back and she said yes.
Now let me give you a background on my parents and Costco. They should, by now own stock. They are part of the executive member club and get 2% back on all purchases. On average they get over $200 back, which means they spend $10,000 a year there. Not only that they are like bff with the workers there. My mom walks up and hugs the greeters. I'm pretty sure most of the checkers know her life story and ours by association. She usually pulls out the most recent pictures to update the Costco workers.
We decide to unplug the washer and take it in on her advice. It feels a little ghetto because it has soap build up around the bin because it has been improperly washing for quite sometime. We load it up and go to the return desk. No receipt, no paperwork, just a dirty old washer.
I tell the cashier we bought this a "couple" years back. It was the second one we bought that had broken, yaddy-yadda. She tries to look up the transaction through the computer. She asks, "Are you sure it was two years back?" I tell her no it could have been longer. She looks for a good 15 minutes and finds it. She looks up at us and tells us we bought it in 2005! Yep, 2005!! Ooops I was a little off.
Now we are standing there with our old beat up washer and a dilemma. Their return policy covers products for up to 2 years. No one is saying anything, not us not the cashier. There is a bit of an awkward moment. Then she confides in someone else who comes to tells us he will ask his manager.
He comes back and says as a courtesy they will give us a full refund!
They give us $468 on a Costco card. I can only imagine the crap they talked after we left. Who returns a washer that is over 5years old, that's right, we do. With red embarrassed cheeks and everything.
When we go to look at the washer they have a front loader like the one I wanted and a top loader, energy efficient Maytag model. I thought I wanted the front loader. They are the latest rage and they look so sleek and nice. Then I started pretending to do laundry with it and I hate bending over to get the clothes out of the washer. The pedestals are and extra $400 to raise them and even then, they still seem too low and a pain.
Another kicker and sealer of the deal is that the Maytag model had a $200 rebate. So, we got to get a new washer for $100!
Did you notice the title? I heart COSTCO.
Let me tell you ladies, there is nothing in the world like this washer! It is AMAZING! Energy efficient, all digital, senses how heavy the load is and adjusts the water and cycle to save water, etc, etc. I do about 20 loads of laundry a week and let me tell you, this thing is amazing and any mom out there should have a kick ass washer. Because the basket is so big, I can do twice the amount of laundry in one load, another way to save energy. I am ripping clothes off of my family just so I can do more laundry with this tool. When I turn it on it sings a little diddy digitally to me. Sounds like I'm gambling on a machine, so fun! And to top it all off it's extra quiet. Can't even hear a thing when it's on. Do I sound overly excited? It's because I am. Bobby said if he knew how excited a washer would make me he would have been more on board sooner.
Now for my birthday I really want the matching dryer. There is a $200 rebate on that until January 31st. I can't wait to see how efficient that is! Does Costco get any better, oh yeah they do! Don't even get me started on their food section!
Sunday, January 9, 2011
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1 comment:
That is pretty impressive! We just joined Costco again this year and sooo happy we did!
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